Reflection time/return

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It may happen that you want to return an order. Because you do not like the product or maybe there is another reason why you would not want the order. Whatever the reason, you have the right to cancel your order up to 14 days after receipt without giving any reason.

 

You have another 14 days to return your product. You will then be credited the full order amount including shipping costs. Only the costs for return from your home to the webshop are for your own account. These costs are approximately 7.25 per package, consult the website of your carrier for the exact rates. If you make use of your right of withdrawal, the product will be returned with all accessories supplied and if possible in the original state. To make use of this right, please contact us at info@donline-distributors.nl. We will then refund the order amount due within 14 days after registration of your return, provided that the product has been returned in good order.

 

If the product or the packaging is more damaged than is necessary to try the product, we can pass on this depreciation of the product to you. So treat the product with care and make sure that it is properly packaged when returned.

 

Exchange product?

 

Do you want to exchange your product? That's no problem at all. You can contact info@donline-distributors.nl for this. You do, however, bear the costs for returning the product.”

 

I entered a wrong address!

 

Accidentally entered a wrong address? Please contact us as soon as possible. We will then try to change the order for you.